For commercial quantities contact shop@sparkk.com.au

Returns & Exchanges

RETURNS & EXCHANGE

Sparkk has a straightforward approach to returns.

You can return product within 7 days of the shipping date of your order and receive an exchange or full refund. The returned items must be unused, unwashed and with tags intact.

No returns or refunds on sale items.

All items are handmade, thoroughly checked before sending and packaged with care. If, however you receive faulty or incorrect items, after inspection we will gladly pay the postage costs for a replacement. If the reason for the return is a "change of mind", then this must be shipped and handled at your own cost. If you are returning goods for exchange or refund please contact us to arrange this via email cushions@sparkk.com.au